Using an initial list of 24 EHR system functionalities (e.g., “electronic
prescribing of medication”), we asked our respondents to
indicate whether each functionality was available or not in their
EHR system, and if available, whether they actually used it or not.
The list of functionalities was determined from previous empirical
studies of the actual use of EHR systems within the clinical,
communicational and administrative processes of family physician
practices