The process of building an innovative public organization is
better addressed in strategic terms, given the dynamic nature
of innovative action. The process can be seen as a journey(20)
of four dimensions:
• Creating consciousness about the goals the organization
intends to achieve;
• Building capacity;
• Mastering co-creation (involving stakeholders from policy
design to implementation and evaluation; policy-making
not for them, but with them);
• Displaying courage and audacity to champion innovative
ideas(21)
.