This requirement addresses the scope of the quality system, and the required documentation. If the faculty (department) plans not to include certain products in the quality system, such as research, the range of products and services included in the quality system must be stated. A quality system must be documented with an appropriate quality manual, procedures, instructions and records. This allows proper communication, audits and verification activities. The Quality Manual describes the quality system and refers to quality system procedures. Depending on the scope of the quality system and the organizational structure of the institution, a Quality Manual can be drafted on a faculty or depart- mental basis, or it can address specific products, such as programs or research. For example, an engineering faculty with three departments can have three separate manuals, one for each department, or one for each product: undergraduate programs, and graduate programs and research. In terms of procedures, the faculty (department) may decide to prepare one procedure for each requirement of the standard. The procedures explain in detail who does what, when and where. Procedures make reference to instructions that define how an activity or part of a process is performed. Examples of instructions may include the teaching assistant's instruction for conducting laboratory experiments, librarian/ technician instructions, and so on.