B. PROHIBITED ACTIONS
Chapter IV of the Law details a multitude of actions, activities, inactions and circumstances which are prohibited. These include, among others, the following:
Producing goods or providing services which:
do not conform to standards or laws, label statements, actual measurements, described or guaranteed quality, composition, efficacy or description, or promised or advertised benefits;
do not mention the expiration date or period of best use of the goods;
are not "halal" when they are stated to be so;
do not give certain specified details about the goods (e.g. name, size, weight, use directions, side effects, etc.) in the Indonesian language (if required by law); or
in the case of goods, are damaged or flawed without specifying such condition.
Offering, promoting or advertising goods or services falsely as if they:
had discounts, special prices or certain characteristics, had obtained or had sponsors, certain profits or certain working characteristics or accessories;
were available, did not contain a hidden flaw, hailed from certain areas, were complementary to other goods or denigrated other goods;
were harmless or without side effects or promised certain things when, in fact, this was not the case.
Offering, promoting, advertising or making incorrect or misleading statements about:
the price or usefulness of, or the condition/right/compensation regarding, particular goods or services;
offered discounts, attractive prizes or the hazards of using the goods or services.
In sales or auctions, cheating or misleading customers by:
stating that goods or services fulfilled certain quality standards or had no hidden flaws;
not intending to sell the goods or services offered but rather other goods or services;
raising prices or fees prior to conducting the sale.
Offering, promoting or advertising goods or services:
stating that goods or services fulfilled certain quality standards or had no hidden flaws;
by offering free prizes if these are not so awarded as promised.
In addition to the above prohibited activities, the Law also forbids or regulates certain actions relating to the following areas:
advertising agents producing misleading, incorrect or exploitative advertisements;
the offer, promotion or advertising of medicines, food supplements, health equipment or health services by promising certain prizes;
offering goods or services intended to be traded with prizes given through a lottery;
offering goods or services by advance order; and
coercion or other sales methods which may be disturbing to consumers.
The prohibited activities described above should not limit or curtail the effect of the "Advertising Code of Ethics and Practice" which has been prepared by the Association of Indonesian Advertisers. Food manufacturers should also be aware of the specific requirements contained in Government Regulation No. 69 of 1999 on Food Labels and Advertisements.
B. PROHIBITED ACTIONSChapter IV of the Law details a multitude of actions, activities, inactions and circumstances which are prohibited. These include, among others, the following:Producing goods or providing services which:do not conform to standards or laws, label statements, actual measurements, described or guaranteed quality, composition, efficacy or description, or promised or advertised benefits;do not mention the expiration date or period of best use of the goods;are not "halal" when they are stated to be so;do not give certain specified details about the goods (e.g. name, size, weight, use directions, side effects, etc.) in the Indonesian language (if required by law); orin the case of goods, are damaged or flawed without specifying such condition.Offering, promoting or advertising goods or services falsely as if they:had discounts, special prices or certain characteristics, had obtained or had sponsors, certain profits or certain working characteristics or accessories;were available, did not contain a hidden flaw, hailed from certain areas, were complementary to other goods or denigrated other goods;were harmless or without side effects or promised certain things when, in fact, this was not the case.Offering, promoting, advertising or making incorrect or misleading statements about:the price or usefulness of, or the condition/right/compensation regarding, particular goods or services;offered discounts, attractive prizes or the hazards of using the goods or services.In sales or auctions, cheating or misleading customers by:stating that goods or services fulfilled certain quality standards or had no hidden flaws;not intending to sell the goods or services offered but rather other goods or services;raising prices or fees prior to conducting the sale.Offering, promoting or advertising goods or services:stating that goods or services fulfilled certain quality standards or had no hidden flaws;by offering free prizes if these are not so awarded as promised.In addition to the above prohibited activities, the Law also forbids or regulates certain actions relating to the following areas:advertising agents producing misleading, incorrect or exploitative advertisements;the offer, promotion or advertising of medicines, food supplements, health equipment or health services by promising certain prizes;offering goods or services intended to be traded with prizes given through a lottery;offering goods or services by advance order; andcoercion or other sales methods which may be disturbing to consumers.The prohibited activities described above should not limit or curtail the effect of the "Advertising Code of Ethics and Practice" which has been prepared by the Association of Indonesian Advertisers. Food manufacturers should also be aware of the specific requirements contained in Government Regulation No. 69 of 1999 on Food Labels and Advertisements.
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