Hey everyone!
I'm hoping someone out there can help me!
I went onto a website and a virus was detected.
Under "detected threats" the virus is labelled as "virus HEUR:Exploit.Script.Generic". It's status is "infected".
When the little pop up came up on the bottom right hand side of my computer I quickly closed the tab for the forum it was coming from.
The interesting thing is when I go under "detailed report" my log says that the virus was detected, but immediately after it (the line below) says "denied".
I have tried downloading Malwarebytes Anti-Malware but for some reason it's not loading into my computer. The file is there but it's empty.
I'm wondering if there's a way to quarantine or get rid of it because I've had my computer cleaned before and it's pretty expensive!
I've added a copy of my Kaspersky log where you can see both the virus and the amount of times I've tried to download malwarebytes. It's the 18th and 19th lines from the bottom. I've also added an image which shows what my Kaspersky is showing me under status.
As for the function of my computer the only issue I seem to have is downloading Malwarebytes. Everything else is functioning as normal. ...Mind you I just got this virus an hour and a half ago...
Hope someone is able to help!
Thanks in advance!