Medication Management and Use (MMU)
This chapter addresses systems and processes for selecting, procuring, storing, ordering/prescribing,
transcribing, distributing, preparing, dispensing, administering, documenting, and monitoring medication
therapies.
Patient and Family Education (PFE)
This chapter contains standards that address the effectiveness of education that is provided to patients and
families and the modalities employed to successfully educate these individuals. This chapter also examines
patients’ readiness to learn by considering their language needs and learning preferences.