1) An authorize person name provides us unable to access to customs database . Of course, your import declaration form does not approve by them as well.
2) We have again recheck and found that the register name is not your authorize person name but it shown the name of your previous forwarder.
3) So, we need to revise and correction your company customs database on behalf of the correct authorize person name. So. please sent us all relevant documents as per attachment
Over via email . Then, we will submit in customs format and return to your company for signature and company stamp . The original ID card is required to support
When re-apply to customs paperless to the right person in charge. This process take around 1 working day.
4) After that we can access customs database for an approval and start customs clearance.