The Saga representative for this season will be confirmed soon and they will arrange a meeting with you prior to the first customers arriving. Please also note that at the beginning of the season we find it useful to get on the spot feedback from our customers, so that we can deal with any issues as soon as they arise, rather than wait for the guests to leave. As such, our representative will be asking the first guests to complete a First Impression Survey, which will be returned to Head Office by fax.