Four years out of college, after serving her company first in the call center and later as project manager for sales and corporate clients, Debbie Brewster has been promoted to director of corporate clients for the southeast sales region. This is the happiest day of her life. After only a year under Debbie’s leadership though, her team is falling apart and Debbie starts looking answers on how to be a great leader.
Debbie joins a mentoring program at work and is soon being mentored Jeff Brown, President and CEO of the company. Over the course of a year Jeff teaches Debbie the secret of great leadership. He uses the acronym S.E.R.V.E. Great leaders serve. Each month the two meet and go over one of the letters in the acronym and Jeff assigns Debbie some homework.