To be hospitable is to receive guests in a friendly manner,and to welcome and entertain them.each year millions of travelers travel with airlines - some on business trip,other in search of pleasure and relaxation and some for medical treatment,but all requiring comfort,service and entertaient to make their trip enjoyable and satisfying.
Cabin crew are the ambassadors of airline and they are presenting the product.Sophistication in both preparation and service of food are necessary to maintain the standard of the company.
When it come to measuring customers fine dinning experience ,the courteousness and integrity of the cabin crew can make all the different. Not only should cabin crew in airlines satisfy customers food and beverage needs,inform them of the wine list and food menu and keep them feeling pampered ,cabin crew should also follow certain etiquette that guide their behavior.