I don’t plan on helping these people, but I have talked to Raphtalia and convinced her that Heroes are people too.
I guess that’s also an effect of the personnel exchange.
“I have already warned Raphtalia. I believe she acted based on strong emotions. Your party members left my party as well. Should I point out your party’s shortcomings?” (Naofumi)
“T-try it if you can.” (Itsuki)