We worked with a brituant manger one of the smartest people we've ever known. He designed an incentive compensation system for his company's sales force that paid them for doing exactly what he wanted them to do. It was a very precise system. Unfortunately, the sales force couldn't figure out how income. The overly complex system just frustrated the employees Ultimately, he to maximize their scrapped it in favor of one that was tess precise, but much easier to understand