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Future plans include the upsizing of our vessels, capacity increase in special container service (Jumbo and Reefer service), extension of service scope to new markets, and linking the finest internet shipping portal in the world providing complete and fully integrated customer services on the Web. In addition, HMM will as always, continue to add new shipping routes and tonnage, invest resources to improve electronic services, and further streamline existing programs, services, etc. Ever striving to be the best, we plan to launch strategic initiatives to ensure even greater capacity, flexibility and quality for the new millennium. As with all HMM plans, these strategies are acutely focused on increasing customer service and satisfaction.
As a member of The New World Alliance (TNWA) since 1998, HMM has allied with the American President Line (APL) and Mitsui OSK Line (MOL) to form what is now the premier carrier group in the world. As a result, we now offer our customers incomparable service with 54 ships and over 35,000 TEU space dedicated to Trans-Pacific trade. TNWA will further extend its collaboration by 2012. After all, our philosophy is simple: HMM is proactive in meeting customer demands and dedicated to customer satisfaction with a management team who, being customer oriented and committed to high business ethics, are con-
stantly pursuing innovation and service expansion for customer benefit and satisfaction. Our continued success ensured, we embrace the vision to become the most
capable shipping and logistics company in the world by the year 2010.