Thanks for choosing Apple.
Dear Assaranupong,
Sunitha here again from iTunes Store Customer Support.
Assaranupong, I have reviewed your account and issued refund for the in-app which you have not received. Within 10 business days, 1.99 USD should be posted to the payment method used to make the purchase.
I recommend that you avoid making any more in-app purchases from it until the developer confirms the issue is resolved.
If you want to uninstall the App, follow these steps (keep in mind that not all in-app content can be downloaded again for free, and that by uninstalling this app, you may also lose access to some of the in-app content you previously purchased):
On your iPhone, iPad or iPod Touch:
1. Tap and hold the icon until it begins to wiggle.
2. Tap the X next to the icon.
3. Choose Delete.
On your computer:
1. Mac OS X: see https://support.apple.com/kb/PH19506
2. Windows: see https://support.apple.com/kb/PH20391
Note: Although we mentioned third-party products in this email, Apple doesn’t recommend or endorse these products.
We take customer feedback seriously. To submit your feedback, see this page:
http://www.apple.com/feedback/itunesapp.html
I trust the above provided refund is useful in re-purchasing the in-app again from iTunes Store. Please reply to this email if you have any questions related to iTunes Store, I’ll be glad to assist you.
Have a nice day, Assaranupong!
Sincerely,
Sunitha
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww
Please note: I work from Friday - Tuesday, 8.00 PM - 5.00 AM CST
On Oct 31, 2015, at 12:19 Assaranupong Klintup wrote:
the owner of the game won't be responsible for anything to consumers in the App Store for the night. I, don't want to get the money back only enough feel a lot of trust and the more he waited for help. I, at the App Store, but the the game,