Skills Summary:
Communication
I have high-level writing skills as seen in the print and online training courseware I have developed, and
excellent verbal communication skills, including exceptional performance in public speaking and
presentations.
Organizational and time-management skills
I have developed a personal time management plan that details daily, weekly and monthly tasks. This
has enabled me to prioritize tasks and has enabled me to meet my performance indicators in my own
job and to ensure that the additional tasks are also completed on time.
Staff relations
I am committed to maintaining good employer-employee relations to maximize productivity in the
department. I have developed excellent relationships with the 42 staff working in the department and
take time to listen to staff enquiries and complaints, identify their needs and work through any issues
that might be concerning them. I am keen to ensure that staff welfare is prioritized and in the time I
have been with the department, there has been a 40 per cent reduction in personal leave and a
dramatic improvement in retention rates.