Watts & Morgan (1994) described three common ‘snares’ into which professionals working within mental health may fall: ‘heal all’, ‘know all’ and ‘love all’. Nurses working within the professional-me domain are especially vulnerable to ‘heal all’ because their personality is the therapeutic tool by which to assist the client. Therefore, if the client fails to improve the professional is left with feelings of guilt and helplessness. Those working in the ordinary-me domain can be affected by the ‘love all’ snare since they may feel that it is their responsibility to be able to like and form relationships with all they work with.