The system deployed at Darty, described in the following section is also based on CBR technology and it’s in use at call centers to help resolve problems at tier support and minimize the deployment of technicians to the field. CLAIM
The system deployed at Darty, described in thefollowing section is also based on CBR technology and it’s in use at call centers tohelp resolve problems at tier support and minimize the deployment of technicians tothe field. CLAIM