General Manager
Responsibilities:
• Develops a goal oriented business plan to support the financial goals.
• Develops accurate and aggressive long- and short-range financial objectives consistent with the company's mission statement.
• Achieves budgeted sales and maximum profitability.
• Responsible for hotel’s marketing plan by merging with corporate marketing programs.
• Actively manages the financial statement, reviews and critiques performance in a timely fashion. Teaches the process to all members of the management team.
• Assesses and reviews the job performance of subordinates and maintains personnel records of assigned employees.
• Closely monitors solicitation and booking activity through the sales activity reporting process and periodical spot checks.
• Coordinates internal training and development programs.
• Creates and maintains a "guest first" priority throughout the property.
• Creates new programs in response to market conditions and revenue opportunities.
• Ensures good safety practices of employee and guests assisting in the maintenance of proper emergency and security procedures.
• Fully utilizes and follows through a guest comment programs. Responds quickly to deficiencies and takes corrective action.
• Ensures regular assessment and review of all hotel personnel by appropriate management staff.
• Maintains a high personal visibility throughout the property.
• Maintains an appropriate level of community public affairs involvement.
• Maintains knowledge of local competition and general industry trends.
• Maximizes sales potential of the properly and the management company.