Such conceptualisation is shared by numerous scholars ([26] Dowling, 1988; [52] Kazoleas et al. , 2001;
[41] Hatch et al. , 2003) and is coherent with the global vision of brands contributed by [53] Keller (1993).
According to this author, brand image represents "the perceptions reflected as existing associations in the
consumer's mind". Thus, corporate image could be considered as a type of brand image in which the name
refers to the organisation as a whole rather than to its individual products.