KNOWLEDGE SHARING
a major purpose of KM is to increase knowledge sharing. Shared knowledge can also decrease risk and uncertainty.
Software Tools for Knowledge Sharing
There are many software knowledge-sharing tools. These are considered by some as knowledge sharing technologies." In this chapter and book, we cover the following:
Collaborative commerce tools
Expert and expertise location systems
Knowledge management systems
Social networks and Web 2.0 tools (Chapters 2 and 7)