This booklet is the content in chapter 1 "welcome to our company." The content in this chapter is of no interest for me because I think that the content in this chapter it out to the basics to nothing more is just the Welcome to the Company and the recommended About the Company and the advantages and disadvantages to in this book privacy I think that this book has the substance that page to learn because in this book is not just talking about the company goals and customer in this book to speak to the service and the product. The downside of this book in the thought of i is the content in the book some may want to study it too easy it is too easy to complete the exercises for each chapter in the thought of I think that this book contains content that the page can be used in the life of the operation.