How to Start a Fire
To cross the chasm, the goal “is to create a pragmatist customer base that is referenceable,” so they can “provide us access to other mainstream prospects,” since pragmatists use references in their buying decisions. They “want to buy
from market leaders.” Therefore, “the only right strategy is to take a ‘big fish, small pond’ approach.” Aiming for a niche market can lead “directly to you ‘owning’ a market