Based on nbsobay's review because I had the same issues, I bought the shampoo, conditioner and blow out cream. OH MY GOSH!!!!! I used the shampoo, left the conditioner on for 10 minutes, rinsed out the conditioner, put a quarter-sized amount of blow out cream in my hands, rubbed my hands together and smoothed blow out cream through wet hair, blew it dry and voila – bouncy, flippy, smooth, no frizzies, body, fullness…. I didn't even use any cream as a leave-in after blow drying as suggested on the bottle. This is the second day and I have NOT used any hair spray and it still looks styled, holds its body and bounce, and looks FABULOUS! Do you know how much money I have spent on how many different products and shipping and handling and been disappointed time and time again? I LOVE THESE PRODUCTS!!!!! THANK YOU NBSOBAY!!! THANK YOU TO THE PRODUCTS!!!!!!