: MS. SHNANSHIDA,
Thank you for your mail, sequel to your mail we are aware of your status but we are following the normal procedure. We have called Kelvin about it but the documents will reach us from the origin of the package. We have called our London office to get this read for us when once we get your payment and they have agreed with us.
Please kindly try your best now to offset it as we are waiting anxiously to deliver this to you.
Hope you are cleared by this little explanation as directed by the management. Please reply us now that you are online.
Thanks for your co-operation/understanding.
Yours Sincerely.
Mr. Chee Lee Xung
Secretary.
Cdl International Express Courie