Since companies provided more ways for people to reach them on the net this gives users more services they can chose from. Relating to the example mentioned before about online shopping before shoppers had to physically go down in order to buy a certain product. That why there is currently thousands of online shoppers (McNeilly). The process was tedious, slow and it was hard to see a wide range of products at one time. No doubt with the Internet the speed of services has increase, became cheaper and allowed for viewers to choose from a vast amount of products at once (McNeilly).