Time talks. It speaks more plainly than words. The message it conveys comes through loud and clear. Because it is manipulated less consciously, it is subject to less distortion than the spoken language. It can shout the truth where words lie. I was once a member of a mayors' committee on human relations in a large city. My assignment was to estimate what the chances were of non-discriminatory practices being adopted by the different city departments. The first step in this project was to interview the department heads, two of whom were themselves members of minority groups. If one were to believe the words of these officials, it seemed that all of them were more than willing to adopt non-discriminatory labour practices. Yet I felt that, despite what they said, in only one case was there much chance for a change. Why? The answer lay in how they used the