26. Gillette’s Approach in India Go to the source • Understand the wants, needs, and desires of the target consumer. • For example: shaving experience is markedly different for people in rural areas who shaved using little or no water while balancing a hand-held mirror in one hand.
27. Gillette’s Approach in India Delight, don’t dilute • Rather the lowering performance, the customer was kept at the center of the process offering a distinct service. • P&G included features like easy-rinsing, given the paucity of water in target markets, or unique grips given the ways consumers tended to hold razors.
28. Gillette’s Approach in India Match the model to the market • Succeeding in India requires new manufacturing, distribution and promotion approaches.
29. Externalization 1) Outsource manufacturing to local factories and use local resources. 2) Create local relationship with Indian consumers through local shops called Kiranas (pictured right)
30. Design and Variation 1) Simplicity: 80% less parts than Gillette Fusion sold in developed markets. 2) Designed a whole new razor with adjusted form (weight, # of blades, grip, etc.) to accommodate Indian culture and standards.
26. Gillette’s Approach in India Go to the source • Understand the wants, needs, and desires of the target consumer. • For example: shaving experience is markedly different for people in rural areas who shaved using little or no water while balancing a hand-held mirror in one hand.27. Gillette’s Approach in India Delight, don’t dilute • Rather the lowering performance, the customer was kept at the center of the process offering a distinct service. • P&G included features like easy-rinsing, given the paucity of water in target markets, or unique grips given the ways consumers tended to hold razors.28. Gillette’s Approach in India Match the model to the market • Succeeding in India requires new manufacturing, distribution and promotion approaches.29. Externalization 1) Outsource manufacturing to local factories and use local resources. 2) Create local relationship with Indian consumers through local shops called Kiranas (pictured right)30. Design and Variation 1) Simplicity: 80% less parts than Gillette Fusion sold in developed markets. 2) Designed a whole new razor with adjusted form (weight, # of blades, grip, etc.) to accommodate Indian culture and standards.
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