To manage the order cycle, processing in a timely and accurate manner to include:
Order acknowledgement, validation/integrity check of order (internal/external customers)
placing on a number of internal systems; ensuring amendments to orders are actioned
immediately, communicating details to the appropriate supplier.
Monitor order status, communicating any issues to customers/suppliers.
Monitor status and co
-
ordinate deliveries from various sources to delivery site. Liaise with
internal suppliers (i.e. HSV
/logistics) to ensure requirements satisfied, negotiating best
price/deliveries and raising purchase orders as necessary.
Issue accurate invoices upon delivery of order.
Ensuring items are included on maintenance schedules, renewed and billed as required.
Providing contact point/knowledge base for sales team, internal/external customers in all
aspects of administration and support as required.
To be conversant with Intergraph product range at a level to be able to answer general
order/sales enquiries