I have gained lots of new skills during the internship;
Communication Skills: The communication was an important part of my work; I had to be sure in every word and provide correct information to passengers. If I had any problems or I wasn’t sure about the answer I could ask my supervisor to prevent the mistake.
Teamwork Skills: Teamwork is important thing about working in the company. All staff needs to work as a team for better efficiency and success of the company.
Problem Solving Skills: There were many problems that I had to solve in my work such as: understanding Flight IRR, tax or invoice. And I had to understand and solve these problems while communicating with a passenger.
Format system skills: I had to learn computer systems in order to work. The system was mainly about searching information and flights.