Main Responsibilities:
• Coordinate with user for getting user requirements.
• Making user requirement & system design document (in English)
• Coordinate with user and software Developer Company for mapping between system function & actual business function.
• Manage, operate, coordinate and find out countermeasure for Microsoft Dynamics AX 2009
• Make and follow up Action Plan according to IT and company direction
• Do problem analysis for Application Issue and propose suitable countermeasure to IT Department Manager
• Operate system testing function
• Making system operation manual document
• System maintenance and support.