Managing commercial partners can be difficult and time consuming – negotiate and clearly establish from the start what is expected from them ChaMPs learnt that commercial partners will want to work with you on the basis of perceived business benefit. Subsequently, from the onset you also need to be clear what you want from them and to negotiate hard. In addition, brokering commercial relationships can be very time consuming, which can sometimes be difficult for public sector organisations. Walk away from a deal if what they offer will not add value to the work and if negotiations are not yielding reasonably quick results.