4 The auditor noticed alterations to physical counts and perpetual records. 5 There is a high percentage of customer refunds and credits. 6 Many original documents are missing or lost. However, there are substitute copies of all missing originals. 7 An unexplained decrease in the gross profit percentage has occurred. 8 Many documents are not countersigned. Required For each of the eight conditions det by the Covington internal audit staff. a. Describe a possible cause of the condition would b. Recommend actions to be taken and/or controls to be implemented that correct the condition (CMA adapted)