In this opening chapter, you read about management’s top
concerns and the information systems (ISs) they consider
most influential to their organizations. Understanding senior
management’s priorities is a smart starting point for
your career. You learn about the latest information technology
(IT) trends that are important across all industry
sectors—small and medium businesses (SMB), multinationals,
government agencies, healthcare, and nonprofits.
Faced with business challenges, as a manager you need to
implement IT solutions and track how well they improve
performance. Faced with the latest new technology, as a
manager you need to be able to determine whether to
invest in it and how to acquire or implement it.