Ben & jerry’s social consciousness
Ben & jerry’s was also known for its emphasis on socially progressive causes and community commitment. Although unique during its early years, Ben & jerry’s community orientation was no longer that uncommon. Companies such as Patagonia (clothing), Odwalla (juice), the body shop (body-care products), and Tom’s of maine (personal-care products) shared similar visions of what they termed “ caring capitalism.”
Ben & jerry’s social objective permeated every aspect of the business. One dimension was its tradition of generous donations of corporate resources. Since 1985, Ben & jerry’s donated 7.5 percent of its pretax earnings to various social foundations and community-action groups. The company supported causes such as Greenpeace and the Vietnam Veterans of America Foundation by signing petitions and recruiting volunteers form its staff and the public. The company expressed customer appreciation with an annual free cone day at all of its scoop shops. During the event, customers were welcome to enjoy free cones all day.
Although the level of community giving was truly exceptional, what really made Ben & jerry’s unique was its commitment to social objectives in its marking, operations, and finance policies. Cohen and Greenfield emphasized that their approach was fundamentally different from the self-promotion-based motivation of social causes supported by most corporations.
At its best, cause-related marketing is helpful in that it uses marketing dollars to help fund social programs and raise awareness of social ills. At its worst, it’s “greenwashing” using philanthropy to convince customers the company is aligned with good causes, so the company will be seen as good,too, whether it is or not. They understand that if they dress themselves in that clothing, slap that image on, that’s going to move product. But instead of just slapping the image on, wouldn’t it be better if the company actually did care about its consumers and the community
An example of ben & jerry’s social-values-led marketing included its development of an ice cream flavor to provide demand for harvestable tropical-rainforest products. The product’s sidebar described the motivation:
This flavor combines our super creamy vanilla ice cream with chunks of rainforest crunch of Rainforest Crunch, a cashew & brazil nut buttercrunch made for us by our friends at community products in montprlier, Vermont. The cashews & Brazil nuts in this ice cream are harvested in a sustainable way
Ben & jerry’s social consciousnessBen & jerry’s was also known for its emphasis on socially progressive causes and community commitment. Although unique during its early years, Ben & jerry’s community orientation was no longer that uncommon. Companies such as Patagonia (clothing), Odwalla (juice), the body shop (body-care products), and Tom’s of maine (personal-care products) shared similar visions of what they termed “ caring capitalism.”Ben & jerry’s social objective permeated every aspect of the business. One dimension was its tradition of generous donations of corporate resources. Since 1985, Ben & jerry’s donated 7.5 percent of its pretax earnings to various social foundations and community-action groups. The company supported causes such as Greenpeace and the Vietnam Veterans of America Foundation by signing petitions and recruiting volunteers form its staff and the public. The company expressed customer appreciation with an annual free cone day at all of its scoop shops. During the event, customers were welcome to enjoy free cones all day.Although the level of community giving was truly exceptional, what really made Ben & jerry’s unique was its commitment to social objectives in its marking, operations, and finance policies. Cohen and Greenfield emphasized that their approach was fundamentally different from the self-promotion-based motivation of social causes supported by most corporations.At its best, cause-related marketing is helpful in that it uses marketing dollars to help fund social programs and raise awareness of social ills. At its worst, it’s “greenwashing” using philanthropy to convince customers the company is aligned with good causes, so the company will be seen as good,too, whether it is or not. They understand that if they dress themselves in that clothing, slap that image on, that’s going to move product. But instead of just slapping the image on, wouldn’t it be better if the company actually did care about its consumers and the communityAn example of ben & jerry’s social-values-led marketing included its development of an ice cream flavor to provide demand for harvestable tropical-rainforest products. The product’s sidebar described the motivation:This flavor combines our super creamy vanilla ice cream with chunks of rainforest crunch of Rainforest Crunch, a cashew & brazil nut buttercrunch made for us by our friends at community products in montprlier, Vermont. The cashews & Brazil nuts in this ice cream are harvested in a sustainable way
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