ข้อแนะน าในการออกแบบ Human-Computer Dialogues
• Consistency: Dialogues should be consistent in sequence of actions, keystrokes, and terminology.
• Shortcuts and sequence: Allow advanced users to take shortcuts using special keys.
• Feedback: Feedback should be provided for every user action.
• Closure: Dialogues should be logically grouped and have a beginning, middle, and end.