2.5 DECISION MAKING:THE INTELLIGENCE PHASE
Problem(or Opportunity) Identification
Problem Classification
Problem Decomposition
Problem Ownership
2.6 Decision Making: The Design Phase
Selection of Principle of Choice
Normative Models
Suboptimization
Descriptive models
Good enough, or Satisficing
Developing (Generating)alternatives
Measuring outcomes
Risk
Scenarios
Possible Scenarios
Errors in Decision Making
2.7 Decision Making: The Choice Phase
The choice phase is the one in which the actual decision and the commitment to follow a certain course of action are made.
The boundary between the design and choice phases is often unclear because certain activities can be performed during both of them and because the decision maker can return frequently from choice activities to design activities (e.g., generate new alternatives while performing an evaluation of existing ones).
The choice phase includes the search for evaluation of, and recommendation of an appropriate solution to a model. A solution to a model is a specific set of values for the decision variables in a selected alternative.
2.8 Decision Making: The Implementation Phase
The definition of implementation is somewhat complicated because implementation is a long, involved process with vague boundaries. Simplistically, the implementing a computer system.
2.9 How Decision Are Supported
phase
-lntelligence
Design
choice
lmplementation
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ann
mis
data mining,DLAP
ES ERP
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ESS ES SCM
CRM ERP KVS
Management
science
ANN
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ESS ES
KMS ERP
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DSS
ES
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CRM
SCM