Lack of Motivation:
The second set of causes for poor performance are more personal and emotional to the employee and are based in a lack of motivation:
1.No carrots
Are employees praised or rewarded for good work? Some employees may begin to slack off if they perceive that their hard work goes unrecognised. For some people, having their good work recognised is vitally important to their work satisfaction, and their performance may improve just from past good works being recognized.
2.No sticks
The opposite problem to having no carrots is having no sticks. If there are no penalties for poor performance, some employees may feel they can “get away with” turning work in late or shoddily done. Don’t just start handing down punishments suddenly, however; take the time to review or design a step-by-step series of consequences for poor performance and announce them to the entire team before implementing. The first step can be as simple as talking about the problem, with consequences increasing from there.
3.Burnout
If an employee seems bored or burned out, it’s the manager’s job to try to help reenergize him. Being burned out is not a free pass for doing sub-par work, but it is a red flag to a good manager that the employee’s talents may be underutilized. A quick note: poor performance can also be a passive-aggressive way for an employee to try to redress what she sees as wrong, so be aware if she seems to harbor any anger or resentment as well.
As you can see, one size does not fit all when it comes to handling performance problems. Handing down a punishment for someone who lacks the proper resources or doesn’t have the necessary skills isn’t the right approach; nor is prescribing additional training for someone who really needs praise. Identifying the root cause of the performance problem is key before you can find the right solution.
Are you a manager who has had to deal with performance problems in the past? How did you diagnose the problem to find the proper solution? I’d love for you to share your experiences in the comments below.
Lack of Motivation:The second set of causes for poor performance are more personal and emotional to the employee and are based in a lack of motivation:1.No carrotsAre employees praised or rewarded for good work? Some employees may begin to slack off if they perceive that their hard work goes unrecognised. For some people, having their good work recognised is vitally important to their work satisfaction, and their performance may improve just from past good works being recognized.2.No sticksThe opposite problem to having no carrots is having no sticks. If there are no penalties for poor performance, some employees may feel they can “get away with” turning work in late or shoddily done. Don’t just start handing down punishments suddenly, however; take the time to review or design a step-by-step series of consequences for poor performance and announce them to the entire team before implementing. The first step can be as simple as talking about the problem, with consequences increasing from there.3.BurnoutIf an employee seems bored or burned out, it’s the manager’s job to try to help reenergize him. Being burned out is not a free pass for doing sub-par work, but it is a red flag to a good manager that the employee’s talents may be underutilized. A quick note: poor performance can also be a passive-aggressive way for an employee to try to redress what she sees as wrong, so be aware if she seems to harbor any anger or resentment as well.As you can see, one size does not fit all when it comes to handling performance problems. Handing down a punishment for someone who lacks the proper resources or doesn’t have the necessary skills isn’t the right approach; nor is prescribing additional training for someone who really needs praise. Identifying the root cause of the performance problem is key before you can find the right solution.Are you a manager who has had to deal with performance problems in the past? How did you diagnose the problem to find the proper solution? I’d love for you to share your experiences in the comments below.
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