We require the delivery company , whether it is Australia Post or a courier, for a signature to ensure delivery can be confirmed. If you prefer a different option, eg for the delivery agency to "leave at front door/back door/side door/letter box if no one home..etc" then please advise your requirements in the comments box when you place your order. If you do wish the consignment to be left without a signature, then our liability (for loss) is limited to the point at which the delivery agency has complied with your instructions. Of course if there is damage to your goods then we will do all that is reasonable, and more, to ensure that you are satisfied, and of course will comply with all aspects of the Trade Practices legislation in your location.