Role Play II
Bow : Good evening. Do you have a reservation?
Karn : Yes, I have, The name’s Karn.
Bow : Karn, yes. This way please. Are you ready to order?
Karn : Yes, I am. What is the waldrof salad?
Bow : It’s a crispy salad with cheese and croutons.
Karn : Ok, I’ll have that.
Bow : What would you like to drink?
Karn : A Bottle of sparkling mineral water.
Bow : Would you like a desert, madam?
Karn : I fancy some chocolate.
Bow : If you like chocolate, I can recommend the chocolate soufflé.
Karn : Sounds perfect. I’ll go for it.
Bow : Was everything all right, madam?
Karn : Yes, thank you, just fine. Can I have the bill, please? Oh, and can I pay by Visa?
Bow : That’s no problem, madam, we accept all types to credit cards. Here you are sir.
Karn : Thank you. Here’s my credit card.
Bow : Thank you. We hope to see you again.
Ice : Could you tell me where I’ll find a really good tour to the city?
Nham : Yes, madam, I’ll show you the brochure. And what about music?
Ice : I like all kinds of music.
Nham : You’re in luck, There’s a free concert today in Central Park. Why not go to it?
I’ll just get you the information.
Ice : Thank you very much.
Nham : You’re welcome.
Ploy : Hello, is that the Stars Hotel?
Nham : Yes, madam, Can I help you?
Ploy : I’m enquiring about the room rates at your hotel. Could you tell me, please, how
much a double room is?
Nham : Yes, of course. Well, double rooms or twin rooms are from $240 to 280 a night.
Ploy : Is there a service charge included in the price?
Nham : No, madam, the service charge is 15%.
Ploy : Thank you very much.
Nham : You’re welcome.
Nham : Hello, Stars Hotel, Can I get you?
Karn : Yes, Can you put me through to Miss Bow in rooms 111?
Nham : Just connecting you.. I’m sorry, madam, but there’s no replay from her room.
Karn : Can I leave a message?
Nham : Yes, of course.
Karn : Tell her to call the office as soon as possible.
Nham : Certainly, I’ll give her the message as soon as she returns.
Karn : Thank you.
Ice : Good morning, madam.
Ploy : Good morning, I’d like to check out, please, it’s Miss Ploy 222.
Is my bill ready?
Ice : Yes, Miss Ploy, here you are.
Ploy : Let’s see,€473. Is service included?
Ice : Yes, madam it is.
Ploy : Ok, that looks fine. Can I pay by credit card?
Ice : Yes, of course, madam.
Ploy : Is Master Card ok?
Ice : Of course, madam. Here’s your receipt
Ploy : Thank you.