Research results from a recently released study by the Institute of Management says there is indeed a gap between business leaders' rhetoric and practice. By their own admission, New Zealand managers are only 60-65% effective. It is argued that this is because many refuse to acknowledge a lot of leadership is situational and that requires much more staff participation than they are comfortable with. Effective leader- about the tough the top ship is not who knows everything. The average organ needs CEO who's a conductor as sation a a sergeant major the role of opposed to create an environment that leadership is to enables others to perform