Can I bother you George ?
We have a problem that copper cover you sent us, It does not match in our order it's bigger than the copper cover we needs as a result we can't sent it to our customer.
Do you recall that the parts gave in Ms.Christy container ?
We just received your parts yesterday.
The big problem is our customer need your parts urgent. Our boss request that you send the correct copper cover to us again by air shipment.
Freight Charge borne by your company because you sent us wrong part.
Could you please sent the correct copper cover to us urgent ?
We hope the get help from you.
Thank you in advance for your help in this matter.