The grocery industry includes the food, beverage, and consumer
packaged goods. The grocery industry focuses on perfect order metrics
(Blanchard, 2007). To work towards perfect order metrics, there has to be
aggressive inventory management, restructuring supply chain operations, and
updating standards to the perfect standard. When updating the metrics, this
would include the cases shipped vs. the orders on-time delivery, data
synchronization, damages and unusable products, days in supply, the ordering
time cycle, and shelf level of service (RedPrairie, 2005).