The concept of 4Ps has been criticised as being a production-oriented definition of marketing, and not a
customer-oriented (Popovic, 2006). It’s referred to as a marketing management perspective. Lauterborn (1990) claims
that each of these variables should also be seen from a consumer’s perspective. This transformation is accomplished by
converting product into customer solution, price into cost to the customer, place into convenience, and promotion into
communication, or the 4C’s. Möller (2006) highlighted 3-4 key criticisms against the Marketing Mix framework