For it asset has infrastructure as CCTV, router, lan cable, computer, tablet and telephone. Information, company use cloud server as PAAS to store the data of customer moreover data storage can be kept in CCTV. Staff and manager of the company could use, maintain the system and also can configure any problem. The relation asset is maintaining good relationship between department by using scrum, agile in part of SDLC and exchange information efficiently in a short period. In this business has resource slack and this is the level of availability of a resource for example delay work because of internet connection is slow. The delay work may effect to service so customer will be disappoint then the company apologist by giving gift voucher to discounts of airline tickets, VIP lounge memberships then it can say that in this case that gift voucher is the example of intangible and the another one can be the brand of MIA that many customer are satisfy.