In New Planning for Results, the Public Library Association (2001) lists 13 service priorities:
1.basic literacy
2.business and career information
3.commons environment for meetings
4.community referral
5.consumer information
6.cultural awareness
7.current topics and titles
8.formal learning support
9.general information
10.government information
11.information literacy
12.lifelong learning
13.local history and genealogy.
Example: It's not enough to circulate a book to a child. How can services help students develop a passion for reading?
Example: It's not enough to teach students to locate information. How can activities help young people develop a passion for inquiry?