intain up-to-date billing system
generate and send out invoices
follow up on, collect and allocate payments
carry out billing, collection and reporting activities according to specific deadlines
perform account reconciliations
monitor customer account details for non-payments, delayed payments and other irregularities
research and resolve payment discrepancies
generate age analysis
review AR aging to ensure compliance
maintain accounts receivable customer files and records
follow established procedures for processing receipts, cash etc
process credit card payments
prepare bank deposits
investigate and resolve customer queries
process adjustments
develop a recovery system and initiate collection efforts
communicate with customers via phone, email, mail or personally
assist with month-end closing