Customer Relationship Management (CRM), Supply Chain Management (SCM),Business Risk Management (BRM),
Business Intelligence (BI) and other business practices have 2 allowed organizations to make significant progress in understanding and managing corporate data and relationships. Previous research on corporations has mainly focused on organizational knowledge management (Becerra-Fernandez and Sabherwal, 2001; Gold et al, 2001). However,
because of the complexity and the rapid speed of change in today’s business environment, better knowledge of CHH is needed.