Since the beginning of the year 2016, our customers had encountered some defected VVP products. The problems are some Auto Door Closers had oil leak and some made a loud sound when we close and open it.
Therefore I would like to ask if we should send the defected products back or just inform you about the number of defected products that is in our possession?
Please tell us if you want the defected product to be sent back so we can find a way to delivers those products back to you