In Vietnam, a country rich in cultural heritage, personal respect is tantamount to life itself. In that sense of avoiding shame and humiliation, the Vietnamese are dedicated to protecting a person’s status or sense of dignity. Never insult or tell off a Vietnamese colleague. If a contact should feel a sense of lost status, lost sense of dignity, or that proverbial “lost face” because of an error on your part, you will certainly lose the contact. When meeting with a new person, shake hands. If a woman does not offer her hand, be sure to bow your head slightly. Be aware that some Vietnamese people shake with two hands. Always take your Vietnamese colleague’s lead. Two-handed shakes occur with the left hand resting on top of the right wrist Address colleagues by Mrs. or Mr. and then the given name. Vietnamese names start with the last name, followed by the middle name and finally the first name.