Business Plan and Vision
It is very important to have a clear vision, goal, and
business plan for an ERP project. A business case should be
established for both ERP implementation and upgrade (6). A
business plan is very critical (26) and should specify benefits,
resources, costs, risks and a timeline (38). The project also needs
a clear vision to guide the ERP implementation (5, 12). The
vision and mission of the project must also specify measurable
goals and targets (2, 13). The goals and benefits of the project
must be clear and well understood (30, 35). A justification for
the investment in an ERP system should also be made based on
the change in work processes to align with the fiiture direction
of the business (8). Hence, the project should lead to alignment
of the business strategy with IT strategy.